As a full-service outsourced IT Firm, our dedicated help desk provides instant IT support and on-site IT services. As your managed IT services partner, we first build a secure IT foundation and then proactively monitor your environment around the clock to catch problems before you feel them.
What Are Managed IT Services?
Every business uses technology as a means to compete in their field and maximize efficiency. Businesses rely on networks and IT more than ever, and the funds needed to maintain an in-house team keep rising. For many small businesses, this often means sacrificing the quantity or quality of network maintenance efforts to conserve limited resources.
Managed IT services are a way to outsource maintenance and repairs to experts. A top-notch managed services provider (MSP) performs multiple functions for your company, such as:
- IT Support
- Data Backup
- Network Security
- Network Administration
Our Managed Service Program allows our clients to focus on higher-level business functions, while delegating network maintenance and performance to IT professionals. By keeping an eye over business software, network architecture (routers, switches, firewalls) and connection fidelity, we take the measures necessary to sustain the most important areas of our client networks. Features of Managed Service Program. Contact us for Customized Managed IT Services in Toronto, Mississauga, Vaughan, Brampton, Hamilton and all major cities in and around the Greater Toronto Area.
The Difference Between Managed Services and Break/Fix
When technical difficulties arise, you have two service provider options to get your systems up and running:
1. Break/fix services involve the arrival of an outside technician to your location to diagnose and fix your problem, charging an hourly rate.
2. Managed IT services, on the other hand, offer a consistent relationship between you and your service provider as they handle your network on the go for a monthly service fee.
Break/fix maintenance offers assistance only once something goes wrong, leading to decreasing levels of performance while you wait for the expert to fix your issue. Not only is the timing unfortunate, but in the end, these services may not be as reliable as you need them to be for several different reasons.
Break/Fix Compared to Managed Services
You may be wondering why managed security services are on the rise when traditional methods of break/fix IT support have been so prevalent for ages. Sure, break/fix services don’t require monthly fees, but they also reduce your chances of receiving proper service accountability and lower the overall assurance that someone will address your problem efficiently. Here are potential causes for this less desirable outcome:
More significant issues for you mean higher profit for your break/fix provider.
It’s not possible to guarantee stable solutions, as break/fix providers get paid every time you call them in.
An hourly rate may lead to purposefully slowed-down service.
Overall, these factors may mean the cost of your break/fix service is higher and more unpredictable than it would be with the reliable solutions managed IT services can offer. MSPs have a more significant incentive to provide long-lasting repairs and provide better service at competitive rates. If your daily operations depend on reliable IT, bringing an MSP on board may be the best decision you can make.
BENEFITS OF MANAGED IT SERVICES
Control IT Costs
Outsourcing converts fixed IT costs into variable costs and allows you budget effectively. In other words, only pay for what you use when you need it.
24/7 peace of mind
Our managed services model is the heart of what we do. It’s like parachuting a full-service, dedicated IT solution into your business, without the hassles and investment of creating and staffing a department from scratch.
We assume and manage much of this risk for you, with specific industry knowledge, especially security and compliance issues. We are also able to decide how to avoid risk in theses areas in the first place.
A top advantage of managed services is how quickly new technology can be implemented into your business. We are able to start projects right away, saving you time and money.
Faster Response Time
When businesses work with Dynamix Solutions, they receive the quickest response time support. We are able to repair most network & Software problems that your business may have from our network operations center.
Stay Focused on Your Core Business
Outsourcing can actually help your business stay focused on your core business and not get disturbed by complicated IT decisions. Your business will have to run at its highest efficiency, and this can be achieved only when your networks are operational.
Compliance and Security
When you outsource to an MSP very familiar with PCI compliance standards, you actually decrease the risks related to client data or any other sensitive information.
Experts and Experience
By selecting our managed IT services you gain access to staff with experience specialist skills. Sometimes you will only need this skill once, so save the expense of training your staff for skills they will never use.
We deal with software and hardware vendors, so you don’t have to deal with and complicated and technical conversations.
MORE SKILLS AT A LOWER COST
If you have a full-time IT staff, you need to worry about making sure everyone’s skills are completely up-to-date. So you will likely have to worry about paying for training, up-training, certification and recertification.
We take care of our own training, without transferring any of the costs or headaches on to you. We make sure our skills are always 100% up-to-date, certified and in line with what today’s businesses need. We update our skills and offerings, before you even know you need them.
Also, if a skilled IT employee leaves, they will take all of their experience, skills, certification and knowledge of your company with them. You have to spend thousands to hire, train and acclimate a new employee, just to get back to where you were before you lost the last employee.
Our Managed IT Services Include
Focus on your business while our team and software monitor your IT assets in real-time, preventing problems from happening and reducing potential down-time.
Provide optimal network performance and management to your business while we make sure everything is running smoothly and securely for you.
Work confidently as our team makes sure your company’s data is properly secured and backed up with the right software, hardware and security best practices.
We adapt a proactive approach to your IT needs with regular reviews, IT alignment and strategic planning so you’re always prepared for what’s next.
Help Desk Support
Increase your team’s productivity as our team of IT experts is always ready to answer their calls and remotely support them in their working activities.
We provide complete reporting and documentation of our work and performance of your IT assets so you know exactly what’s going on.